How to enable Pre-Consultation Notes ?

Overview:


Pre-Consultation Notes allow staff or patients to record important details before the doctor begins the consultation. This helps doctors review symptoms, concerns, or preliminary information in advance, making the consultation more efficient and organized.


Description:


**Enabling Pre-Consultation Notes allows staff or patients to record important information before the consultation begins. These notes help doctors review the patient’s concerns, symptoms, or **
preliminary details in advance, ensuring better preparation and a more efficient consultation process. The recorded notes will be visible to the doctor in the visit pad during the consultation.


Step 1 : Go to the Profile interface at the top right-hand side of the screen.


Step 2 : Click on setting and preferences


Step 3: Click on Queue Configuration.


Step 4: Enable the Pre-Consultation Notes option.



  • Pre-Consultation Notes allow staff to record important details before the consultation begins.


  • These notes help the doctor review symptoms or concerns in advance.


  • The notes will be visible in the visit pad during the consultation.


  • Ensure the setting is saved after enabling the option.


Step 5: Go to the Queue section and click on Notes to add the pre-consultation notes.


  • Once added, the Pre-Consultation Notes will be visible to the doctor during the consultation.


  • These notes help the doctor quickly understand the patient’s concerns before starting the visit.


  • **This feature improves workflow efficiency and better documentation of patient information. **

Updated on: 14/03/2026

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