Question 1

How to create a GMB profile?

Accepted Answer

|| Step 1 : Click on the more option

||| Step 2 : Click on google digital presence

||| Step 3 : click on create google profile

Question 2

How to setup clinic timings and schedules?

Accepted Answer

This article will help in to setup clinic timings and schedules

|| Step 1 : Click on my profile and choose "my Availability"

|| Step 2 : Click on edit icon for the particular add to edit the slot availability.

Question 3

How to edit bill receipt template?

Accepted Answer

This article will help to edit bill receipt template

|| Step 1 : Go to Payments and click on settings icon

|| Step 2 : The header, footer image will be able to upload and edit along with margins.

Click on Save

Question 4

How to manage my calendar and availability?

Accepted Answer

How to Manage Your Calendar and Availability

Overview

Managing your calendar ensures that patients can book appointments only during the time slots you are available. By updating your availability and blocking unavailable times, you can maintain an organized schedule and avoid booking conflicts.

Steps to Manage Your Calendar

|| Step 1: Click on your Profile at the top-right of the screen and select “My Availability.”

![](https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/image_mhxbuj.png =903xauto)

|| Step 2 : You will be redirected to the Schedule Manager page where you can manage your schedule.

|| Step 3: Select the Doctor and Clinic you want to configure.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/image_n9m1li.png =903xauto)

|| Step 4: Click + Add Schedule

Configure the schedule details in the panel by selecting the time (start and end time), services the doctor will provide, and the days the doctor will be available.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/image_11tdba0.png =903xauto)

|| Step 5: Click Save Schedule to confirm. The schedule will appear in the Scheduled Slots list and in the calendar view.

You can also configure how the schedule repeats using Weekly or **C

Question 5

How to Enable Teleconsultation Bookings for Patients?

Accepted Answer

Setting Up Teleconsultation Service in Your Calendar

Overview

Setting up a Teleconsultation service in your calendar allows patients to book online consultations with you remotely. Once the teleconsultation service is added to your availability, patients can easily schedule virtual appointments through your profile.

|| Step 1 : Click on your Profile at the top of the screen and select “My Availability.”

![](https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/image_1suxchl.png =903xauto)

|| Step 2: Click on the Services option at the top of the page.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/image_1bwdczs.png =903xauto)

|| Step 2 : Click on the “+ Create New Service” button on the top-right corner to add a new service.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/image_13ulshb.png =903xauto)

|| Step 3: Enter the Service Name

Type the service name (for example: Teleconsultation or Online Video Consultation).

![](https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/image_6gt1fa.png =903xauto)

|| Step 4: Choose Video as the consultation type to enable teleconsultation.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/image_he910k.png =903xauto)

|| Step 5: Add Service Details

Enter the consultation fee and add any required preferences f

Question 6

Where to find the QR code for appointment?

Accepted Answer

Overview

The Appointment QR Code allows patients to quickly book appointments or check in at the clinic by simply scanning the code. This feature helps reduce manual entry, speeds up the registration process, and improves the overall patient experience. The QR code can be displayed at the clinic reception, shared digitally, or printed for easy access.

This feature significantly reduces front-desk workload, minimizes waiting time, and eliminates common manual entry errors. It also ensures a faster and more organized patient flow within the clinic.

|| Step 1: Go to the Profile Interface and click on Settings & Preferences

![](https://storage.crisp.chat/users/helpdesk/website/87f1f32404623800/image_1vfgogn.png =903xauto)

|| Step 2 : Click on QR for Check-in for clinic to view the QR code.

![](https://storage.crisp.chat/users/helpdesk/website/87f1f32404623800/image_1h3or8e.png =903xauto)

Conclusion

By displaying or sharing the QR code, clinics can enhance operational efficiency, reduce waiting time, and improve the overall patient experience. Proper utilization of this feature ensures smoother patient flow and better clinic management.

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