How to Send a Manual Reminder SMS for a Booked Appointment?

Overview

The Manual Reminder SMS feature allows clinic staff or doctors to send reminder messages to patients who already have a scheduled appointment. This helps ensure that patients are informed about their upcoming visit, reduces missed appointments, and improves clinic scheduling efficiency.

By sending a reminder SMS, clinics can maintain better communication with patients and ensure timely attendance for consultations.

Step 1 : Go to the booked appointment.

Step 2: Click on the 🔔 Bell icon

A pop-up will appear showing the SMS reminder message, which includes:

• Patient name
• Doctor name
• Appointment date and time
• Confirmation options for the patient

Step 3 : Send the reminder

• Click Send Reminder at the bottom of the window.
• The system will send the SMS to the patient’s registered mobile number.

**Note **:

✅ Patient receives an appointment reminder SMS

✅ Patient can confirm or decline the visit

✅ Helps reduce missed appointments and improve clinic scheduling

Updated on: 09/03/2026

Was this article helpful?

Thank you!