How to view and analyze the Channel Distribution – Appointments report?
Overview:
The Channel Type Distribution – Appointments report provides a graphical breakdown of appointments based on different booking channels. It helps in identifying how patients are booking appointments (e.g., walk-in, online, doctor, follow-up), enabling better analysis of patient acquisition sources.
Description:
- Click on the Appointments option.
- Navigate to the Channel Type Distribution – Appointments section on the dashboard.
- The graph displays appointment data categorized by different channels such as:Appointments booked by doctorWalk-in appointmentsOffline bookingsFollow-up appointments****Doctor/APF-related bookings (if applicable)
- Each channel is represented using different colors for easy identification.
- Analyze the graph to understand:Which channel generates the most appointmentsTrends over time for each booking source****Peak periods for specific channels

- Displays appointment distribution based on channel type.
- Helps identify sources like walk-in, online, or referral bookings.
- Provides insights into which channels generate more appointments.
- Useful for analyzing patient acquisition trends.
- Data is available directly on the dashboard for quick review.
- Use the three dots (top-right corner) to download the report if needed.

✅ End Note: This report helps in understanding appointment distribution across different channels, enabling better planning and optimization of patient acquisition strategies.
Updated on: 08/04/2026
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