Articles on: HUB (MY ACCOUNT)

How to add Clinics ?

Add a Clinic to Your Eka Care Account


Overview

This article explains how to add a new clinic under your Eka Care account.


Steps to Add a Clinic


Step 1: Navigate to My Account from the bottom-left corner of the screen.




Step 2: Click on Entity Management, Click Create New.




Step 3: Enter all required clinic details.
  • Make sure the correct doctors are mapped to the clinic.



Step 4: Click on “Save” to add the clinic.




Once saved, the clinic will:

  • Appear under Entity Management > Clinic.
  • Be available in the Queue section, where you can select the required clinic (if multiple clinics are configured).


Troubleshooting

Clinic not visible after saving?


  • Refresh the page and check again.
  • Go to Entity Management > Clinic to confirm it was saved successfully.
  • Check the Queue section to see if the clinic is available for selection.
  • Ensure the doctors are correctly mapped before saving.


If the issue persists, please contact support for further assistance.


Updated on: 02/03/2026

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