Eka Doc Help Desk
  • English
Go to website
Back
Articles on:Patient Directory
No description

Categories

  • Profile interface.
  • Appointment
  • Prescription Pad
  • ABHA
  • EMR Features
  • GMB
  • Account & Billing
  • General customizations
  • Pediatric Module
  • Patient Communication
  • Access and Permissions
  • Eka Credits
  • Codification
  • Patient Consent Forms
  • Profile Settings
  • HXNG
  • Rx template customization
  • Payments
  • Reports and Dashboards
  • Patient Directory
  • ANALYTICS FAQs
  • HUB (MY ACCOUNT)
  • EKA SCRIBE - Voice to RX
  • Queue Section FAQ
  • Setting & Preference
  • LOGIN
  • How to get video recordings of teleconsultation?
    This article will help to get video recordings of tele consultation (https://storage.crisp.chat/users/helpdesk/website/87f1f32404623800/image1w9b88k.png =903x493) (https://storage.crisp.chat/users/helpdesk/website/87f1f32404623800/imagejsksu2.png =903x491)Popular
  • How to merge patients?
    (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/image1bbc52c.png =903xauto) (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/imagesfylr4.png =903xauto) (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/imageb6jld6.png =903xauto)Some readers
  • How Do I Edit Patient Details?
    Overview The Edit Patient Details feature allows clinics to update or correct patient information in the system. This ensures that patient records remain accurate and up to date for future consultations,  communication, and record management. Description Navigate to the Patient section, search for and select the required patient from the list, and update the necessary details such as name, contact number, age, address, or other information. After making the changes, save the updSome readers
  • How to Add Family Members as Related Patients in the System?
    Overview The Add Family Members as Related Patients feature allows clinics to link multiple family members under a primary patient profile. This helps maintain organized patient records, makes it easier to manage family consultations, and allows quick access to related patient details within the system. Description To add a family member as a related patient, navigate to the Patient section and open the profile of the primary patient. Locate the Related Patients or Family Members opSome readers
  • How to De-merge Previously Merged Patients?
    De-merge Previously Merged Patients Overview If two patient profiles were previously merged assuming they were duplicates, but later identified as different patients, the profiles can be de-merged from the patient record. Steps to De-merge (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/image1qnlyjy.png =903xauto)Few readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2026 Eka Doc Help DeskWe run on Crisp Knowledge.