• How do I purchase Eka Credits?

  This article will help to purchase Eka Credits || You can purchase Eka Credits in packs of 200, 500, or 1000, with each credit valued at 1 rupee. || Step 1 : Click on profile name and select My Eka Credits || Step 2 : Click on Add Eka Credits || Step 3 : Choose the plan anPopular

• How to activate or disable WhatsApp & SMS messages?

  Overview The Message Configuration feature allows clinics to manage automated patient communications through WhatsApp and SMS. These communications may include appointment confirmations, reminders, prescription updates, follow-ups, billing notifications, and other important alerts. **By enabling or disabling specific message types, clinics can control how patient communications are sent based on operational requirements and preferences. ** Description **Users can manage WhatsApp anPopular

• Do Eka Credits have an expiration date? How long are they valid for once purchased?

  || Eka Credits do not have an expiration date and are valid for as long as your subscription is active. || However, please note that if your subscription lapses, your credits will expire too. || This ensures you can use your credits freely without concern for time limits, as long as your subscription remains active.Popular

• How to check the Eka credits report?

  || This article will help to check the message charges || Step 1 : Click on profile name and select My Eka Credits || Step 2 : Customize the date and download the data. || The report can be downloadedPopular

• How to check for message charges?

  || This article will help to check the message charges || Click on profile name and select My Eka Credits || Click on View list of messages Eka sends to check for message services and its chargesSome readers

• How long will my 200 credits last?

  || Your 200 Eka Credits will last based on your usage. || For each prescription (Rx) you issue, we charge only 0.66 credits. || Assuming an average OPD volume of 10 patients per day, the total daily charge would be just Rs. 6. || With this usage pattern, your 200 credits can comfortably last for about 2 months, offering you ample coverage for your daily operations without frequent top-ups.Some readers

• What are Eka Credits?

  A virtual currency designed to enhance a doctors experience with Eka services. At present, Eka Credits are applicable for messaging services. This allows you to have more control over the type of messages you would like to send your patients. This can include Digital Prescriptions, Appointments, Clinic Closures / change in your schedule in addition to festive greetings as well! More details on Eka credits applied to type of communication are as below - ** Push Notification on Eka CareSome readers

• How to download the eka credits transaction report?

  To obtain the invoice for your Eka credits purchase, please follow the steps below: || Step 1: Navigate to your "profile." || Select "My Eka credits." || Step 3: Apply a filter to specify the desired invoice period (e.g., last 7 days, current month, last 3 months).Few readers

• How Eka Credit utilisation works?

  || While WhatsApp’s standard rate is ₹0.84 per message, we offer a special rate of just ₹0.66 per message to our valued users. || This means Eka generously covers the remaining ₹0.18 for each message you send.Few readers