Eka Doc Help Desk
  • English
Go to website
Back
Articles on:Patient Communication
No description

Categories

  • Profile interface.
  • Appointment
  • Prescription Pad
  • ABHA
  • EMR Features
  • GMB
  • Account & Billing
  • General customizations
  • Pediatric Module
  • Access and Permissions
  • Patient Communication
  • Eka Credits
  • Codification
  • Patient Consent Forms
  • Profile Settings
  • Rx template customization
  • HXNG
  • Payments
  • Reports and Dashboards
  • Patient Directory
  • Queue Section FAQ
  • ANALYTICS FAQs
  • HUB (MY ACCOUNT)
  • EKA SCRIBE - Voice to RX
  • Setting & Preference
  • LOGIN
  • How to send bulk messages to the patients?
    This Article will help you to understand how to send bulk messages to all your patients. ||| Step 1: In the Eka Doc App, click on the More option. ||| Step 2: Click on Send Message ||| Step 3 : Choose the template ![](https://storage.crisp.chat/users/helpPopular
  • Sharing Your Eka Profile Link for Patient Appointments.
    Sharing Your Eka Profile Link with Patients Overview Sharing your Eka profile link makes it easier for patients to view your profile, clinic details, and book appointments. You can quickly share your profile link with patients through WhatsApp directly from your profile or from the Patients section. Option 1: Share Profile Link from Profile Menu || Step 1: Click on your profile name at the top-right corner of the screen. ![](https://storage.crisp.chat/Some readers
  • How can we send bulk SMS to patients on Web?
    Overview The Bulk SMS feature on the web allows clinics to send messages to multiple patients simultaneously. This is useful for sharing important updates such as appointment reminders, health awareness messages, follow-up notifications, or clinic announcements, helping improve patient communication and engagement. Description **To send Bulk SMS, navigate to the Profile Interface on the web platform and click on the Send Message option. Select the required SMS template and customize tFew readers
  • How to send the Google review link to patients from the mobile application?
    || Step 1 : click on the queue option || Step 2: Click on the Completed section. || Step 3: Click on the G Review option to send the review link.Few readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2026 Eka Doc Help DeskWe run on Crisp Knowledge.