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Articles on:Setting & Preference
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  • How do I turn off the automatic SMS that sends the digital prescription to patients after a completed visit?
    This article will help to turn off digital prescription sent to patients upon completed visit by default (https://storage.crisp.chat/users/helpdesk/website/87f1f32404623800/imagez43l3l.png =903x516) (https://storage.crisp.chPopular
  • How to set up or edit UHID?
    UHID (Unique Health Identification Number) How to Set Up or Edit UHID Overview The UHID (Unique Health Identification Number) is a unique identifier assigned to each patient within the system. It helps accurately track patient records, avoid duplication, and maintain organized medical history data. Description This guide explains how to set up the UHID format for your clinic and how to edit it whenever required, ensuring consistent and efficient patient record management. ||Popular
  • How to send Rx only after end visit?
    This article will help to send Rx only after end visit. (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/sms1q9dm9r.png =903x416) (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/sms-end-visit1jcs1cv.png =903x405) CASE - I : Enabled CASE - II : Disabled / DefaultPopular
  • How to Manage Services ?
    (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/image8dum6d.png =903xauto) (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/image1aj0o8x.png =903xauto) (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/image1khyt0o.png =903xautPopular
  • How can you refer the software to your friends?
    Overview Referring the software to your friends helps expand the user community and allows others to benefit from the platform’s features.  By sharing your experience and recommending the software, you can help colleagues or friends discover a useful tool that improves their workflow and productivity. Description You can refer the software to your friends by sharing the product details, referral link, or inviting them directly through the platform (if a referral option is availaPopular
  • How to migrate patients?
    Overview Patient Migration allows clinics to transfer existing patient data into the system in bulk instead of adding patients manually one by one. This feature helps save time, reduce manual errors, and ensure a smooth transition from previous software or offline records. This guide explains the complete process of migrating patients using the system. (https://storage.crisp.chat/users/helpdesk/website/-/8/Popular
  • How to migrate patient data?
    Overview This guide explains the complete process of migrating existing patient data into the Eka Care tool. Patient migration helps clinics transfer their records from previous software or offline systems into Eka Care quickly and efficiently. By using the migration feature, clinics can avoid manual data entry, reduce errors, and ensure a smooth transition to the new system.Some readers
  • How to create services ?
    Overview The Services feature allows clinics to define and manage the different medical services offered to patients, such as consultations, procedures, diagnostic services, or follow-up visits. By creating services in the system, clinics can standardize billing, streamline appointment scheduling, and maintain accurate records of the services provided.Some readers
  • How do I set Restrictions for my Staff?
    Overview The Staff Restrictions feature allows doctors or administrators to control what actions their staff members can perform within the system. By setting appropriate restrictions, sensitive information and critical settings can be protected while ensuring staff have access only to the features required for their roles. Description To set restrictions for staff, navigate to Settings & Preferences and access the Staff Management or Role/Permission settings. From there, you can confSome readers
  • How add treatment package ?
    (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/tp-011uevapu.png =903x411) (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/tp-021piak7y.png =903x413) (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/Few readers
  • How to create treatment package
    (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/treatment-package-01rhqlx9.png =903x418) (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/tp-021feabdy.png =903x414) Choose the Plan TypeFew readers
  • How to Enable or Disable Slot Overbooking?
    Enable or Disable Slot Overbooking Overview: This setting allows clinics to enable or disable slot overbooking, letting staff book more appointments even when a time slot has already reached its limit. Steps to Enable or Disable the Option: Scroll down to Settings & Preferences. (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/imagedl9sbg.png =903xauto) (https:/Few readers
  • How to Enable or Disable Multiple Appointments for the Same Patient in a Day?
    Enable or Disable Multiple Appointments for the Same Patient in a Day Overview: This setting allows clinics to enable or disable booking multiple appointments for the same patient on the same day. It is useful when patients need follow-ups, procedures, or multiple consultations in a single day. Steps to Enable or Disable the Option: Scroll down to Settings & Preferences. (https://storage.crisp.chat/useFew readers

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