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Articles on:Setting & Preference
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  • How do I turn off the automatic SMS that sends the digital prescription to patients after a completed visit?
    This article will help to turn off digital prescription sent to patients upon completed visit by default || Step 1 Click on profile and choose the setting and preference || Step 2 : Click on Message Configurations to enable/disable the option. || Step 3 : The digital prescription sent to patients can be turn off by default by disable the option and save. !Popular
  • How to set up or edit UHID?
    UHID (Unique Health Identification Number) How to Set Up or Edit UHID Overview The UHID (Unique Health Identification Number) is a unique identifier assigned to each patient within the system. It helps accurately track patient records, avoid duplication, and maintain organized medical history data. Description This guide explains how to set up the UHID format for your clinic and how to edit it whenever required, ensuring consistent and efficient patient record management. ||Popular
  • How to send Rx only after end visit?
    This article will help to send Rx only after end visit. || Step 1 : Click on profile and go to setting and preferences. || Step 2: Click on Message Configuration and enable the Send Prescription on Visit End option to automatically share prescriptions with patients after the visit is completed. ![](https://storage.crisp.chat/users/helpdesk/website/-/8/7/Popular
  • How to Manage Services ?
    || Step 1: Click on your profile name at the top right. || Step 2: Select Settings & Preferences. || Step 3: Select Manage Services from the options. ![](https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/image_1khyt0o.png =903xautSome readers
  • How can you refer the software to your friends?
    Overview **Referring the software to your friends helps expand the user community and allows others to benefit from the platform’s features. ** By sharing your experience and recommending the software, you can help colleagues or friends discover a useful tool that improves their workflow and productivity. Description **You can refer the software to your friends by sharing the product details, referral link, or inviting them directly through the platform (if a referral option is availaSome readers
  • How to migrate patients?
    Overview Patient Migration allows clinics to transfer existing patient data into the system in bulk instead of adding patients manually one by one. This feature helps save time, reduce manual errors, and ensure a smooth transition from previous software or offline records. This guide explains the complete process of migrating patients using the system. || Step 1: Click on your profile name from the top left. ![](https://storage.crisp.chat/users/helpdesk/website/-/8/Some readers
  • How to migrate patient data?
    Overview This guide explains the complete process of migrating existing patient data into the Eka Care tool. Patient migration helps clinics transfer their records from previous software or offline systems into Eka Care quickly and efficiently. By using the migration feature, clinics can avoid manual data entry, reduce errors, and ensure a smooth transition to the new system. || In this guide, you will learn the step-by-step process to migrate patient data into the Eka Care tool quicklSome readers
  • How to create services ?
    Overview The Services feature allows clinics to define and manage the different medical services offered to patients, such as consultations, procedures, diagnostic services, or follow-up visits. By creating services in the system, clinics can standardize billing, streamline appointment scheduling, and maintain accurate records of the services provided. || In this guide, let’s explore in detail the different methods for creating services in the Eka Care tool. || Step 1 - On theSome readers
  • How do I set Restrictions for my Staff?
    Overview The Staff Restrictions feature allows doctors or administrators to control what actions their staff members can perform within the system. By setting appropriate restrictions, sensitive information and critical settings can be protected while ensuring staff have access only to the features required for their roles. Description To set restrictions for staff, navigate to Settings & Preferences and access the Staff Management or Role/Permission settings. From there, you can confSome readers
  • How add treatment package ?
    ||| Step 1 : Click on Patient option and choose the patient ||| Step 2 : Click on Treatment, then select Start Treatment ||| Step 3 : Choose the treatment package and start the treatment ![](https://storage.crisp.chat/users/helpdesk/website/-/Few readers
  • How to create treatment package ?
    ||| Step 1: Click on the profile interface and go to Settings and Preferences. ||| Step 2 : Click on Manage treatment package and click on "create new" to right hand side corner ||| Step 3 : Choose the Plan type and create plan **ChooFew readers
  • How to Enable or Disable Multiple Appointments for the Same Patient in a Day?
    Enable or Disable Multiple Appointments for the Same Patient in a Day Overview: This setting allows clinics to enable or disable booking multiple appointments for the same patient on the same day. It is useful when patients need follow-ups, procedures, or multiple consultations in a single day. Steps to Enable or Disable the Option: || Step 1: Go to My Profile section on the top-right of your screen. Scroll down to Settings & Preferences. ![](https://storage.crisp.chat/useFew readers
  • How to Enable or Disable Slot Overbooking?
    Enable or Disable Slot Overbooking Overview: This setting allows clinics to enable or disable slot overbooking, letting staff book more appointments even when a time slot has already reached its limit. Steps to Enable or Disable the Option: || Step 1: Go to My Profile. Scroll down to Settings & Preferences. || Step 3: Navigate to Queue Configuration. ![](https:/Few readers

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