• How to setup clinic timings and schedules?

  This article will help in to setup clinic timings and schedules || Step 1 : Click on my profile and choose "my Availability" || Step 2 : Click on edit icon for the particular add to edit the slot availability.Featured

• How to block a day or particular time slot in calendar?

  Overview: Blocking a day or a particular time slot in the calendar helps prevent appointments from being booked during unavailable timings. Description: **Open the application and navigate to the Calendar or Appointments section. Select the required doctor profile if multiple doctors are configured. Choose the preferred date from the calendar view and select either the complete day or a specific time slot that needs to be blocked. Enter the start and end timings for the unavailable pPopular

• How to edit Eka profile?

  #This article will help to edit Eka profile || Step 1 : Click on profile interface and choose "My Profile" || Step : Click on Edit Profile to make changes to your profile.Popular

• How to Add/Change My Profile Picture

  Adding or Changing Your Profile Picture in Eka Overview This article explains how to add or update your profile picture in your Eka profile. Steps to Add or Change Profile Picture || Step 1: Click on your Profile Name (top-right corner of the screen) and select My Profile. || Step 2: Click on Edit Profile. ![](https://storage.crisp.chat/users/helpdesk/website/-/8/7Popular

• How to Add Languages to Your Eka Profile?

  Adding Languages to Your Profile Overview Adding languages to your profile helps patients understand which languages you can communicate in. This information appears on your Eka profile, making it easier for patients to choose a doctor they are comfortable speaking with. Steps to to add language to Eka profile || Step 1: Click on your profile name at the top-right corner of the screen and select “My Profile.” ![](https://storage.crisp.chat/users/helpdesk/webPopular

• How to Remove/Edit my clinic Phone Number

  This article will help in Removing the phone number from a profile. Steps to Remove Phone Number from profile: || STEP 1 : Click on the profile name (doctor name) on top right corner and Click on My Profile || STEP 2: Click on Edit Profile || STEP 3: Click on Clinic/Practice DetailsPopular

• How to View Referrals (Given & Received)

  Viewing Referrals (Given & Received) Overview The My Patient Referrals section allows you to track all referral activities in one place. You can easily view the referrals you have given to other doctors as well as the referrals you have received, helping you stay updated on patient referrals and collaborations. Steps to View Referrals || Step 1: Click on the Profile icon and open My Patient Referrals. ![](https://storage.crisp.chat/users/helpdesk/website/-Some readers

• How do I customize my Prescription Letterhead?

  Customizing Your Prescription Letterhead Overview This article explains how to upload and customize your prescription letterhead in Eka to ensure professional and consistent prescription formatting. Steps to Customize Your Prescription Letterhead || Step 1: Click on your Name at the top-right corner of the Eka Care dashboard. Select “My RX Template” from the dropdown menu. ![](https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/rx-template-2_1y7j2zr.pFew readers

• How does My Genie help?

  Overview My Genie is a smart memory feature that auto-fills your frequently used inputs (like medicines, doses, notes, etc.) on the Rx Pad. It helps reduce manual entry, improves consistency, and speeds up consultations. You can fully control what gets saved and auto-filled using Memory Settings. || Step 1: Click on your profile on the right top corner → Click on "My Genie" ![](https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/my-genie_1enl40.pFew readers