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  • How to setup clinic timings and schedules?
    This article will help in to setup clinic timings and schedules (https://storage.crisp.chat/users/helpdesk/website/87f1f32404623800/image8jhkqq.png =903x515) (https://storage.crisp.chat/users/helpdesk/website/87f1f32404623800/imagetb29gx.png =903x518)Featured
  • How to Add/Change My Profile Picture
    Adding or Changing Your Profile Picture in Eka Overview This article explains how to add or update your profile picture in your Eka profile. Steps to Add or Change Profile Picture (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/image1ogmmwv.png =903xauto) (https://storage.crisp.chat/users/helpdesk/website/-/8/7Popular
  • How to block a day or particular time slot in calendar?
    Overview: Blocking a day or a particular time slot in the calendar helps prevent appointments from being booked during unavailable timings. Description: Open the application and navigate to the Calendar or Appointments section. Select the required doctor profile if multiple doctors are configured. Choose the preferred date from the calendar view and select either the complete day or a specific time slot that needs to be blocked. Enter the start and end timings for the unavailable pPopular
  • How to edit Eka profile?
    This article will help to edit Eka profilePopular
  • How to Add Languages to Your Eka Profile?
    Adding Languages to Your Profile Overview Adding languages to your profile helps patients understand which languages you can communicate in. This information appears on your Eka profile, making it easier for patients to choose a doctor they are comfortable speaking with. Steps to to add language to Eka profile (https://storage.crisp.chat/users/helpdesk/webPopular
  • How to Remove/Edit my clinic Phone Number
    This article will help in Removing the phone number from a profile. Steps to Remove Phone Number from profile: (https://storage.crisp.chat/users/helpdesk/website/87f1f32404623800/1iqiper.png =903xauto) (https://storage.crisp.chat/users/helpdesk/website/87f1f32404623800/2k0fwf3.png =903xauto)Popular
  • How to View Referrals (Given & Received)
    Viewing Referrals (Given & Received) Overview The My Patient Referrals section allows you to track all referral activities in one place. You can easily view the referrals you have given to other doctors as well as the referrals you have received, helping you stay updated on patient referrals and collaborations. Steps to View Referrals (https://storage.crisp.chat/users/helpdesk/website/-Few readers
  • How do I customize my Prescription Letterhead?
    Customizing Your Prescription Letterhead Overview This article explains how to upload and customize your prescription letterhead in Eka to ensure professional and consistent prescription formatting. Steps to Customize Your Prescription Letterhead Select “My RX Template” from the dropdown menu. (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/rx-template-21y7j2zr.pFew readers
  • How does My Genie help?
    Overview My Genie is a smart memory feature that auto-fills your frequently used inputs (like medicines, doses, notes, etc.) on the Rx Pad. It helps reduce manual entry, improves consistency, and speeds up consultations. You can fully control what gets saved and auto-filled using Memory Settings. (https://storage.crisp.chat/users/helpdesk/website/-/8/7/f/1/87f1f32404623800/my-genie1enl40.pFew readers

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